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FAQs


 

 

Are your Soaps made from scratch?

Yes, absolutely!  We use the traditional cold processed method of soap making, mixing oils and butters with a lye solution which then goes through a chemical reaction called saponification, resulting in glycerine and soap.  It's not a quick process as the soap bars then have to cure for 4-6 weeks, but the end result is well worth the effort.

What is your shipping turnaround?

Whilst the majority of our orders are shipped well under this time, we do have a 5-7 day turnaround for all bath bomb orders.  This is because we make all of our Aromatherapy Bath Bombs to order to ensure their freshness and essential oil potency, making sure that you get the absolutely best product possible.   

What is the shelf life of your products?

We keep things as natural as possible to be kind to sensitive skin, so our products do not contain any chemical preservatives.  Our soaps are handmade in small batches, and are restocked frequently as needed, so we do not stockpile.  As per our CPSR they have a 6 month from opening symbol on the packaging which is common with soap, however from in-house testing we recommend a shelf life of one year.  As mentioned, our Aromatherapy Bath Bombs are made fresh to order, and are best used within a few weeks of purchasing to get the most from the essential oil benefits.

Do you offer Wholesale?

Yes we offer wholesale orders with our soaps, please direct all enquiries to info@kitandmay.co.uk.  These are made to order so please bear in mind that any order will be subject to our 4-6 week cure time.

Are your products Vegan/Cruelty Free?

Yes all of our products are cruelty free and suitable for Vegans as we do not use any animal by-products in our ingredients. 

Environmentally Friendly

We have one planet and it's important to look after it, for that reason being eco-friendly and sustainable is incredibly important to us.  Firstly making the switch to soap bars from liquid hand soaps and shower gels is a great way to reduce your household plastic waste.  All of our packaging is either recyclable or compostable including our bio-degradable cling that we seal our bath bombs with.  Together we can make a huge difference.